About Us
Our history
Wyvern Community Transport was established by the Rayleigh, Rochford and District Association for Voluntary Service in 2003 and became a Company limited by Guarantee on 14th September 2005. The Company was registered as a Charity (no. 1113449) on 28th March 2006. The Company has a Service Level Agreement with Essex County Council.
Our employees and volunteers
The Company has 4 Trustees and employs 7 staff, together with 12 volunteer minibus drivers; 1 social car drivers and 2 volunteer passenger assistants. Staff members include a Transport Manager, an Assistant Manager, Booking Clerk, and 4 Drivers. The Company actively welcomes volunteers to assist in any capacity. If you are interested in helping please contact our office for more information.
Operating Permits.
We operate under Sections 19 and 22 for road passenger transport under the Transport Act 1985. We operate our ‘Dial A Ride’ service under Section 19, and our ‘Canvey Shopper’ under Section 22.
Canvey Shopper DAR73.
This is a door to door service for all residents of Canvey Island, providing transport within Canvey Island & up to & including Benfleet Station. Concessionary bus passes accepted or you can travel for a flat fare of £7.00 single or return, and under 16s travel half price. For this service you need to be a member and pre-book. Anyone on Canvey Island may join and annual membership is free.
Canvey Shopper Cancellation Policy – New Cancellation Arrangements from 1 October 2026
Wyvern Community Transport is introducing a new cancellation policy for the Canvey Shopper service from 1 October 2026. The Canvey Shopper service is provided free of charge to members using their concessionary bus pass. However, Wyvern still incurs costs for vehicles, fuel, staffing and administration when journeys are booked. Unfortunately, late cancellations often mean that places which could have been offered to other members remain unused. To help us make the best use of available spaces and continue providing an efficient service, members are asked to give at least 24 hours’ notice if they need to cancel a journey.
What happens if I cancel late?
- A late cancellation is any cancellation made with less than 24 hours’ notice.
- A record of late cancellations will be maintained.
- Genuine emergencies, illness, hospital appointments, bereavement, and other exceptional circumstances will always be considered individually.
We appreciate your support and understanding as we work to make the best use of our services for all members. For further information, please contact the office on 01268 753513. Based on the policy purpose and cancellation arrangements.
Click pictures to enlarge
Funding
With the support from local funders like Rayleigh and Rochford Town Councils we are able to provide our much-needed service to our members. We also have additional support from many other organisations such as;
Maureen’s Gift, ROSCA, EALC, Fowler Smith and Jones, Essex Community Foundation, Yellow car (our is support is not limited to these organisations).